Thank you for making the switch to Senoko Energy during the launch of the Open Electricity Market to enjoy greater electricity bill savings.
Here's what you can do when your electricity contract is reaching the end of its term:
Amid uncertainty in oil prices, we are offering early renewal to our customers. Lock in our prevailing low rates and promotions and continue saving with us.
We will send you a renewal notice 60 days before your current contract ends, informing that you're eligible to sign up for a new plan. Subsequent reminders will also be sent 30-days and 10 business days prior to your contract end date.
Early renewal allows you to enjoy cost savings with our prevailing market rate and promotions, and helps us to manage our power generation costs more efficiently. You can lock in your renewal rate first whenever you see an attractive deal. Your renewed contract will only take effect after the expiry of your current contract.
Renewing your home electricity contact with Senoko Energy can be done in 3 simple steps! Here's how you can actively renew your electricity online:
If you have forgotten your password to your Senoko Energy online account, you may request for a password reset by contacting us.
If you did not actively renew with any new plan, your contract will be automatically renewed upon expiry. Not to worry though - your renewed electricity rate is guaranteed to be lower than the regulated tariff at the point of renewal.
This new contract will be sent to your registered email address (or home residence if you've opted for hardcopy bills) 10 calendar days prior to your contract expiry. You will also have 30 calendar days to let us know if you would like to make any amendments to your renewed contract.